How can we help?



  • What if I have further questions?

    Please feel free to use the Contact page on our website or you can contact our Customer Care department directly on 1300 233 453.

  • What is the shelf life of your products?

    All of our products have a Best Before date printed on the pack. We use at least one year in advance of the production for our jam, sauces and marinades.

  • Do you employ local people?

    Yes. We are based in Regional Victoria and proudly employ many local residents of Kyabram as well as surrounding towns. Our factory, operating in Kyabram, employs 50 people.

  • Is Henry Jones Foods an Australian business?

    Yes, Henry Jones Foods was established in 1898 in Hobart, Tasmania and continues to proudly manufacture their products in Kyabram, Victoria.


  • Does IXL 50% Less Sugar taste different to IXL Jam?

    IXL 50% Less Sugar is a lower sugar alternative to our classic range of IXL Jam. Taste both to find out for yourself!

    Please see our Products page for stockist information on both categories.

  • Do you use Australian ingredients?

    Where possible, we proudly source Australian grown and farmed produce. When this is not possible, we work with reputable overseas partners to ensure the highest quality products.


  • Where can I buy Henry Jones products (IXL, Taylors and Goulburn Valley Creamery)?

    Many of our brands are ranged in major grocery retailers. Please use the Products page to learn more and find a local stockist near you.